PERSONAL DATA PROTECTION POLICY
PERSONAL DATA PROTECTION POLICY
ET Stoimen Gechev, entered in the Commercial Register at the Registry Agency with UIC: 201193426, with registered office and address: Pavel Banya, is an administrator of personal data at the CPC and processes the data and personal information in accordance with the Personal Data Protection Act and the General Data Protection Regulation (EU) 2016/679.
This Privacy Policy applies to the Hotel for Recreation and Rehabilitation / Dr. Gechevi Clinic / and its official website www.gechevi.bg
We, as a data controller and as a professional, respect the privacy of users. This security policy aims to inform you about the process of collection, use and redirection of personal data. Therefore, please read its contents carefully. If you have any questions, you can ask them at the following e-mail address: [email protected]
DEFINITIONS
For the purposes of this policy:
Personal data is any information relating to a natural person that is identified or can be identified directly or indirectly by an identification number or by one or more specific features. The data may relate to facts (eg name, e-mail address, location or date of birth) or to an opinion on the actions or behavior of the Data Subject.
Personal data controller is a natural or legal person, public body, agency or other structure, which alone or together with others determines the purposes and means for the processing of personal data; where the purposes and means of such processing are determined by Union law or the law of a Member State, the controller or the specific criteria for determining it may be laid down in Union law or in the law of a Member State;
Processing of personal data is any action or set of actions that can be performed on personal data by automatic or other means, such as collecting, recording, organizing, storing, adapting or modifying, recovering, consulting, using, disclosing by transmission , distribute, provide, update or combine, block, delete or destroy.
Direct marketing is a set of activities aimed at improving the quality of our services and their compliance with the exact needs and interests of our guests and analysis of their satisfaction. This includes activities such as: online advertising campaigns, e-mail marketing, surveys, user profiling and more.
PROCESSING OF PERSONAL DATA
In order to provide and improve the services we provide and for the needs of administering the resources to them, we store, use and process personal data in compliance with applicable legal requirements.
TYPES OF PERSONAL DATA PROCESSED
The types of personal data that the controller collects and processes are different, according to the purposes for which they are collected and the reasons for their processing:
The types of data collected according to their purposes are the following:
1. In order to make a request and confirm a reservation, ET Stoimen Gechev collects and processes the following types of data:
a / When booking, through the website:
– Name and surname of the contact person;
– e-mail address and telephone number of the contact person;
b / When booking by phone:
– Phone for feedback and e-mail address for booking confirmation
– Name and surname of the contact person; This data is stored until the reservation is made. Then the data is destroyed and their further processing is impossible.
2. For the purposes of accommodating guests in Hotel Clinic Dr. Gechevi, the administrator processes and stores the following data:
– PIN / LNC;
– Name of the person (for Bulgarian citizens
– in Cyrillic, for foreigners
– in Latin, according to the national document);
– Date of birth;
– Gender;
– Citizenship;
– Identity card number / valid national identity document;
– Country that issued the national document. The data collected for the purposes of registration at the hotel are collected on the basis of Art. 116, para 2 of the Tourism Act and are necessary for keeping a register of accommodated tourists. The data is stored for a period of 5 / five / calendar years.
PRINCIPLES OF PROCESSING
When processing personal data, we adhere to the following principles:
– legality – in the collection, processing and storage of your data, we comply with the provisions of applicable Bulgarian and European legislation; – good faith and transparency – the data we collect, process and comply with this privacy policy, which is available to each user;
– relevance of the processing to the purposes and minimization of the data – the types of data we collect are minimized according to the purposes for which they are processed. The purposes for which your data is processed are those for which we have obtained your consent;
– limitation of storage – we process and store the received data for a period of time, according to the purposes for which they are needed and according to your consent.
– consent of users for data processing – in order to use your data for marketing purposes, in order to improve the services we provide, we must obtain your explicit consent. Please note that when you send an inquiry to the Clinic “Dr. Gechevi” (for price conditions, for booking, to clarify the reservation already made and / or other issues related to the services provided by the Clinic) you give your consent ET “Stoimen Gechev “, to store and process the personal data provided by you for the purposes of the inquiry.
PROTECTION OF PERSONAL DATA
Confidentiality of personal data
We use electronic methods to process personal data in order to ensure accurate and fast service delivery and customer assistance.
The process of processing your personal data provided to ET “Stoimen Gechev” is carried out in accordance with applicable law in the field of personal data protection, as ET “Stoimen Gechev” respects your privacy.
Individualization and cookies
New technologies allow us to customize our website for each individual client. Cookies are text files that contain information that allows returning users to be identified. Cookies are stored locally on the device used by you to access our website: http://www.gechevi.bg and do not cause damage to your system.
Cookies relieve you of the need to enter data more than once, facilitate the transmission of specific content and help identify your preferences (appearance and usability settings). Accumulating and analyzing this information allows us to improve electronic services and the overall user experience so that they meet as closely as possible to your needs. You can find out about our cookies and other technologies in our Cookies Policy.
SECURITY OF PERSONAL DATA
Stoimen Gechev applies technical and organizational security measures in order to protect the personal data you have provided from accidental or unlawful destruction, accidental loss, unauthorized access, alteration or distribution, as well as other illegal forms of processing by unauthorized persons. The security measures we apply are subject to constant improvement and adaptation to the latest technologies.
The collected personal data can be provided to partners of ET “Stoimen Gechev” / in this case related to medical consultation by doctors specialists of MC “Pavel Banya” Ltd. /, who act as processors of personal data on behalf of ET “Stoimen Gechev” and are committed to complying with all applicable data protection rules. We comply with the condition that the relevant information may be used only within the limits set by the legal basis on which it is collected or by your personal consent to the processing carried out on behalf of ET “Stoimen Gechev”, and that this information should be treated as confidential.
ET “Stoimen Gechev” may disclose and provide personal information in accordance with applicable law, if a court or administrative body orders or requires it or if the provision of personal data is related to the legal obligation of ET “Stoimen Gechev”. The data collected for the purposes of accommodation in Dr. Gechevi Clinic is available to third parties specified in the Tourism Act – the Ministry of Tourism, the Municipality of Pavel Banya and the Minister of Interior, the National Revenue Agency and the National Statistical Institute.
RIGHTS OF USERS, ABOUT THEIR DATA
1. In accordance with current regulations, you have the right of ownership and access to the data you have provided for processing. With a written application to the e-mail address: [email protected], you can receive information about the type of personal data provided and the purpose of their processing, as well as request that we remove any records of your personal information, without the possibility of further processing. When accessing your data, you can request that it be corrected in case you find errors or inconsistencies.
The written application can be sent in person (or by a person authorized by a notarized power of attorney) to the specified contact address or electronically, from the e-mail address you provided us, as data for processing.
Address for contact and exercise of the rights described above: ET “Stoimen Gechev”, Pavel Banya, 2 Osvobozhdenie Str., Email: [email protected]
2. Users have the right to object to the processing of their data. The objection is addressed to ET “Stoimen Gechev”, according to item 1 of this section. ET “Stoimen Gechev” undertakes to review your objection and within 30 calendar days of its receipt to inform you of the results of the internal inspection.
3. Consumers shall have the right to complain to the competent supervisory authority. According to the current legislation, the competent supervisory authority in the Republic of Bulgaria is the Commission for Personal Data Protection.
4. Users have the right to receive their data, which ET “Stoimen Gechev” stores when they are provided in a structured, widely used and machine-readable format. Users also have the right to transfer this data to another controller of personal data without hindrance by ET “Stoimen Gechev”, in cases and in respect of data provided by consent, in cases of data provided under a contract to which the user is a party. or data provided when taking steps by the consumer and requesting a contract.
CHANGES TO THE RULES FOR THE PROTECTION OF PERSONAL DATA
The rules of ET “Stoimen Gechev” for personal data protection may be changed unilaterally by ET “Stoimen Gechev” in view of their improvement, offering new services, changes in the way of service and communication with our customers, as well as in connection with legislative changes.
When making changes in the current rules for personal data protection, ET “Stoimen Gechev” brings to your attention the changes made by publishing them on our website www.gechevi.bg, giving you a reasonable period to get acquainted with them after the expiration to which they begin to apply in the processing of your personal data without further notice. If you declare that you reject the changes within this period, it will be considered that you have withdrawn your consent to the processing of your personal data and ET “Stoimen Gechev” will suspend their processing in the future.
Contact the team of ET “Stoimen Gechev” if you have questions regarding our measures and rules regarding the protection of personal data, please send a message to the following address with the topic “Protection of personal data”: [email protected]